| Customizing Tickets |
|
| /config view |
View your server configuration |
| /config ticket_info |
Customize ticket default opening/closing messages & open-ticket embed text |
| /config ticket_channel |
Set a custom channel where users open tickets |
| /config log_channel |
Set a custom log where ticket logs are stored |
| /config admin_role |
Set a role to manage Support Bot, Manage Server+ permissions by default |
| /config ticket_role |
Set a default role to access new tickets and be notified when created |
| Custom Ticket Menu |
|
| /menu |
Setup a custom ticket menu with multiple options |
| /menu permissions |
Set custom ticket menu access permissions (staff role and user roles) |
| /menu role |
Award a role to users upon selecting a ticket option |
| General Settings |
|
| /language |
Change Support Bot's language |
| /repair tickets |
Repair all tickets in the server, if broken |
| /factory_reset |
Delete everything the bot knows about your server |
| /branding |
Use your branding (logos, server name & sites) in our bot |
| /contact |
Open a ticket in your server with a specific user |
| /close |
Close a ticket |
| /claim |
Claim a ticket to indicate to other staff that you're supporting the user |
| /add |
Add another user to an open ticket |
| /reply |
Reply to a user anonymously via Support Bot |
| /edit |
Edit an anonymous /reply message sent via Support Bot |
| /remind |
Remind a user via Direct Messages to check their open ticket |
| /snippet |
Send a trigger phrase to the chat |
| /tickets |
View ticket logs for yourself or a specific user & reason |
